Returns Policy<\/p>\n\n\n\n
1. Introduction<\/p>\n\n\n\n
At Temini Foods Ltd (“we,” “our,” or “us”), we aim to provide high-quality products and excellent service. If you are not completely satisfied with your purchase, our Returns Policy outlines the process for returning items.<\/p>\n\n\n\n
2. Eligibility for Returns<\/p>\n\n\n\n
2.1 Non-Perishable Items: Items must be returned within 14 days of receipt in their original, unused, and unopened condition with all original packaging and labels intact.<\/p>\n\n\n\n
2.2 Perishable Items: Due to the nature of perishable goods, returns are only accepted if the item is damaged, defective, or incorrect upon arrival. Claims must be made within 24 hours of delivery.<\/p>\n\n\n\n
2.3 Non-Returnable Items: Certain items, including opened food products, personalised or customised items, and items marked as non-returnable at the time of purchase, are not eligible for returns.<\/p>\n\n\n\n
3. How to Initiate a Return<\/p>\n\n\n\n
3.1 Contact Us: Email us at info@teminifoods.com or call 020 8129 3545 with your order details and reason for the return.<\/p>\n\n\n\n
3.2 Proof of Purchase: Provide your order confirmation or receipt as proof of purchase.<\/p>\n\n\n\n
3.3 Return Authorisation: Wait for a return authorisation from us before sending back the item(s). Unauthorised returns may not be accepted.<\/p>\n\n\n\n
4. Return Shipping<\/p>\n\n\n\n
4.1 Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.<\/p>\n\n\n\n
4.2 Use a trackable shipping method to ensure the safe return of items. We are not responsible for items lost during return transit.<\/p>\n\n\n\n
5. Refunds<\/p>\n\n\n\n
5.1 Inspection Process: Returned items will be inspected upon receipt to ensure they meet the eligibility criteria.<\/p>\n\n\n\n
5.2 Refund Amount: Refunds will be processed for the cost of the item(s) minus any applicable shipping fees (unless the return is due to our error).<\/p>\n\n\n\n
5.3 Processing Time: Refunds will be issued to the original payment method within 14 days of receiving the returned item(s).<\/p>\n\n\n\n
6. Exchanges<\/p>\n\n\n\n
We offer exchanges for items that are damaged, defective, or incorrect. Contact us to arrange an exchange, subject to product availability.<\/p>\n\n\n\n
7. Damaged or Defective Items<\/p>\n\n\n\n
If your order arrives damaged or defective:<\/p>\n\n\n\n
7.1 Contact us within 24 hours of delivery.<\/p>\n\n\n\n
7.2 Provide photographs of the damaged or defective item(s) and the packaging for verification.<\/p>\n\n\n\n
8. Changes to This Returns Policy<\/p>\n\n\n\n
We reserve the right to update this Returns Policy at any time. Changes will be effective upon posting on our website. Please review this policy periodically for updates.<\/p>\n\n\n\n
9. Contact Us<\/p>\n\n\n\n
For questions about our Returns Policy or assistance with a return, please contact us:<\/p>\n\n\n\n
Temini Foods Ltd <\/p>\n\n\n\n
Email: info@teminifoods.com<\/p>\n\n\n\n
Phone: 020 8129 3545<\/p>\n\n\n\n
Address: <\/p>\n\n\n\n
25 Kencot Way <\/p>\n\n\n\n
Erith <\/p>\n\n\n\n
London <\/p>\n\n\n\n
DA18 4AB<\/p>\n","protected":false},"excerpt":{"rendered":"
Returns Policy 1. Introduction At Temini Foods Ltd (“we,” “our,” or “us”), we aim to provide high-quality products and excellent service. If you are not completely satisfied with your purchase, our Returns Policy outlines the process for returning items. 2. Eligibility for Returns 2.1 Non-Perishable Items: Items must be returned within 14 days of receipt […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7785","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wholesales.teminifoods.com\/index.php?rest_route=\/wp\/v2\/pages\/7785","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wholesales.teminifoods.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wholesales.teminifoods.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wholesales.teminifoods.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wholesales.teminifoods.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7785"}],"version-history":[{"count":2,"href":"https:\/\/wholesales.teminifoods.com\/index.php?rest_route=\/wp\/v2\/pages\/7785\/revisions"}],"predecessor-version":[{"id":7790,"href":"https:\/\/wholesales.teminifoods.com\/index.php?rest_route=\/wp\/v2\/pages\/7785\/revisions\/7790"}],"wp:attachment":[{"href":"https:\/\/wholesales.teminifoods.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}