Terms and Conditions
1. Introduction
Welcome to Temini Foods Ltd (“we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.
2. Eligibility
To use our services, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By placing an order, you confirm that you meet these requirements.
3. Products and Availability
3.1. We strive to ensure that the products displayed on our website are accurately described and available. However, product availability may vary, and we reserve the right to discontinue or replace products without prior notice.
3.2. Images of products are for illustrative purposes only. Actual products may differ slightly due to packaging updates or other factors.
4. Pricing and Payment
4.1. All prices are displayed in GBP and include applicable VAT unless otherwise stated.
4.2. We reserve the right to change prices at any time without notice. The price charged for an item will be the price at the time your order is placed.
4.3. Payments must be made through the payment methods specified on our website. We use secure payment processing systems to protect your information.
5. Orders and Delivery
5.1. When you place an order, you will receive an email confirmation. This does not constitute acceptance of your order. We reserve the right to cancel or refuse any order for any reason.
5.2. Delivery is available only to addresses within the United Kingdom. Delivery charges and estimated delivery times will be provided at checkout.
5.3. We aim to deliver your order within the specified time; however, delays may occur due to unforeseen circumstances. We will not be liable for delays beyond our reasonable control.
6. Cancellation and Returns
6.1. You may cancel your order before it is dispatched by contacting us directly.
6.2. If you are not satisfied with a product, you may return it in its original condition within 14 days of receipt for a refund or exchange. Perishable goods and certain items (e.g., opened food products) are exempt from returns, except where defective.
6.3. Refunds will be processed within 14 days of receiving the returned item.
7. User Accounts
7.1. Creating an account on our website is optional but may provide additional features such as order tracking.
7.2. You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account.
7.3. We reserve the right to suspend or terminate accounts for violations of these Terms and Conditions.
8. Intellectual Property
All content on our website, including text, images, logos, and software, is the property of Temini Foods Ltd or its licensors and is protected by intellectual property laws. Unauthorised use is prohibited.
9. Limitation of Liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
10. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy [insert link] for details on how we collect, use, and protect your personal information.
11. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Temini Foods Ltd
Email: info@teminifoods.com
Phone: 020 8129 3545
Address:
25 Kencot Way
Erith
London
DA18 4AB
